Reviews for Empire Overhead Doors

Great door the technician was great and very friendly. I will use empire overhead doors again on my other garage door and will refer them to everyone.

Excellent service !

Great job ,quick service ,very pleased ,would recomend them !

Professionalism at its finest. Took a difficult job with stride and delivered an impressive product

Have used Empire Overhead Door 3 times and each time have been happy with service and price. Bob is especially professional and helpful, does things right! Will continue to use Empire when needed.

My technician was pleasant and my service was prompt- same day that I called. Only complaint would be it seemed to cost an awful lot and I never got an itemized bill. But then, I forgot to ask for one.

Responded quickly to our call. The technician was able to repair our door quickly.

They just fixed our garage door. Friendly, fast & did a great job. I recommend!!!

I have an 18' garage door and the tension spring snaped on a Sunday evening. I have replaced springs on smaller doors my self in the past, it's not a job for a novice. The next morning I called Empire Garage Door and to my absolute amazement I was thrilled as they informed that a technician could be at my home at 830am. As promised the tech ( Graham) showed up on time accessed the situation quoted me a very fair price that I agreed too. He went to work immediately repaired the door, made all of the necessary adjustments and also was able to repair my door opener , (an additional charge) also very fair. I could not be more satisfied with the service provided and have already recommended them to a friend. In today's day and age it's great to know there are still companies out there providing through customer service. I highly recommend Empire Door!

The tech Bob came with his partner and I couldn’t be happier. He replaced the springs and my garage door is now working fine. I am so thankful they were able to fit me in. If you are in need of garage door repair don’t hesitate to call Empire and ask for Bob!

Very, professional and knowledgeable staff. Love the reasonably priced finished product. Thank you.

Great experience! Had an urgent situation and they accommodated rather quickly. They did great work as well! Would recommend .

My fifty two year old shed 8x7 overhead door spring broke and jammed the door at the half way point. Empire Overhead Doors technician Robert arrived two business days later. In less than 1.5 hours he replaced the springs, cables, rollers, etc. The door has never worked this well, easy, to lift and very quiet. A fair, not cheap price for a job well done and well worth the price. Robert did an excellent job of explaining and showing me what he was doing regarding old and replacement parts. Jamie was also very helpful regarding date and time of technician visits and available options. Everyone I spoke to was very informative and cordial.

From beginning to end everyone at Empire was amazing! I must have called a thousand times with a million questions and every time Jamie was as nice as can be!! Never once did I feel rushed off the phone or like I was aggravating her. Todd came and did the estimate and was On time, quick and very polite! The guys who did installation were here right on time, did an amazing job, cleaned up the space once completed, gave me some goodies to maintain my door and gave me a run down of how everything works! All and all this was a quick easy painless process! Empire went above and beyond as far as my expectations went! Thanks to Todd and his team for an amazing experience in something I had zero knowledge in!

Excellent experience working with Empire. From scheduling, to appointment notifications, timely arrival and fair pricing, I’m very happy with the result. Very friendly too!

I LOVE MY NEW DOOR. From a 1950s wooden door to a nice new two inch steel door with an insulated panel! I am beyond happy with the quality service the team at Empire OHD has. They are a well oiled machine. As a building inspector i see many doors and with the attention to detail their installers had i will be referring them to all my clients in the future!

Graham came today to do a long overdue tuneup of my garage door. He recommended replacing the spring that was installed 15 years ago. He completed the job expertly. On a personal note, Graham is very helpful and a wonderful person. I’m very glad he was the technician assigned to my job and will definitely request him in then future.

Great company to deal with. They were on time, diagnosed the problem quickly and did the repairs timely. They were friendly at the same time professional. Highly recommend them.

We love our new doors!! We've had lots of compliments, and noticed people stopping to look at them. Our installer was polite and efficient and left the site neat as a pin. I would also like to thank the office staff. They were wonderful!! A great experience!

I had a great experience with Empire Overhead Doors. They worked with me to find the best door for my price point. The installers were also great to work with. Everything was installed correctly and they took away the old door and opener at the end of the job.

Great customer service, high quality products and top notch work! Very pleased with all 3 doors that Empire installed for us.

Great company. When I called and explained the issues I was having with my garage door, EOD explained to me when they could have someone out there the next week. On the day of service, they were able to show up 2 hours early.. They also have an automated system that lets you know when they are arriving, so you revived a 20 min warning. I worked with Graham to review issues and he recommend one of their packages to replace the cables, springs, rollers, and pulleys. Everything works great, and it was done in under an hour. Also everything is under a warranty for 3 years. Could not be happier. Excellent work!!

Do not hesitate and go with Empire Overhead Doors! My husband and I are really happy with our experience! We were looking for new construction garage doors and had a specific style in mind. My husband and I did our due diligence by speaking with several other companies. However, after just a few minutes of speaking with Jamie, I could tell we were going to have a different and much better experience here. Throughout the entire process Jamie and Vanessa answered all of our questions, were timely with getting responses back and went above and beyond to find the best pricing for the style we were looking for. After the doors arrived, the installation process went so smoothly. Everyone who works here is very friendly and takes pride in their work. So thank you to Empire Overhead Doors for all of your hard work and the great experience!