Reviews for Empire Overhead Doors

They were excellent, helped me fix my door when I was out of their service grid! The woman was very friendly and contacted me back in a timely manner! My service technician was a pleasure to work with, went above and beyond, and fixed the door much faster than I expected!

They provided a lot of notice of when they would arrive, explained what they were doing, and were quick!

I love my new doors and openers from Empire. The sales staff worked with me to figure out my needs and the installation crew was the tops.

I was highly satisfied from start to finish working with Empire Overhead Doors. Communication was great from phone calls to emails. Graham showed up this morning promptly and got right to work. He was polite, cleaned any smudges he made on the doors, swept up any mess on the garage floor, instructed us on the garage door openers & answered all our questions. Our garage doors & openers were 36 yrs. old & noisy when opening them. Now I love my new garage doors & openers that are so quiet. They make our house look great!! Thank you Empire for making me a happy camper!! I would recommend you to anyone!

Absolutely perfect job! Empire was very easy and pleasant to work with in every way. They were conveniently available (next day service while other companies said it would be a month or more before they could replace my ancient and totally failed opener). They showed up the cay after I called them at exactly the scheduled time and did and their installers did a totally professional, expert and excellent job in a polite and friendly way. I was delighted with them and the results and can truly recommend them without reservation. Their office staff is also a joy to work with on the telephone.

Two men came. They were on time, polite, friendly. The got right to work and fixed my door. Explained everything, answered all my questions. The price was reasonable. I am happy.

Help! A big noise in the garage! The cable on the garage door broke after 16 years and the spring dropped to the floor.

Called Empire Overhead Door. Vanessa sent out a repair person the next day. Todd replaced the springs and put in protective cables.

Fast service.

I had moved everything out of the way of the front garage area so the repair work, could be done safely..

I now have a label right by the garage door button, just in case I have to call Empire Overhead Door again.

Thank you for quick service.

Connie Nadas

Service was great very happy and I highly recommend empire overhead doors

My 20+ year old garage door was running poorly. I usually do my own work but I know when it pays to call an experienced expert. I selected Empire Overhead Doors because they had a great reputation for quality service and I could see they are a local family owned business. Empire diagnosed the problem and replaced the worn parts quickly. Their price was reasonable. I am very happy dealing with pleasant people, their excellent workmanship, and the ease of not having to do the task myself. I recommend Empire without hesitation.

Serviceman (Todd) arrived as advertised and immediately found the issue. He did a routine check on both doors and did a great job. The doors are in great working order. We highly recommend Overhead Door.

Great customer service! Todd, the owner came to install a new garage door opener. He was friendly, knowledgeable and very thorough. Additionally, his office staff were very helpful in answering all of my questions. I would highly recommend Empire Overhead Doors to anyone who needs any garage door service. They are the best in the business. Thank you so much!

Their a family owned and ran business very friendly professional and on time. They pays great attention to detail my install went smooth. I’m very happy customer.

Todd Did a great on replacing my springs safety cable & rollers on garage door.Door has never been quieter.HIGHLY RECOMEND

They came, did the job and did it well. Very professional from beginning to end. I would recommend them to anyone needing their services.

Great experience with this company today. My spring broke on my garage door and I literally was not able to get my car out. Most other places were booked into the following week and based on past experience I wanted to use Empire. They moved some things around recognizing my situation and got somebody over same day and fixed it for a very reasonable price.

Called on Tuesday- they came Wednesday afternoon assessed the problem and fixed it. Jamie(?) answered the phone and was so pleasant and helpful - also very reasonably priced which I appreciated. I am happy to have been able to support a local business .

We experienced a serious garage door emergency which involved a snapped cable that caused our two car garage door to fall off the track while my minivan was inside the garage. I called late on Wednesday afternoon and the technicians arrived the following afternoon and were able to fully repair the door without damaging the vehicle. I appreciated their quick response and found their prices very reasonable.

Amazing service! Highly recommend to anyone needing garage door repairs.

From start to finish this was a 5 star experience.
I highly recommend that everyone should use Empire Overhead Doors when they have a problem.
They are courteous and compassionate. I called for emergency service for a senior, and they went out of their way to work out a swift remedy. They kept in touch about the appointment, showed up when they said they would, and came prepared to fix the problem.
It's so good to know that there are still good people who care about their customers.
If there were more stars 🌟 I would award them.

I was very pleased with Empire overhead doors. I found them on the internet, called him, spoke with a very pleasant and knowledgeable person named Shannen.
Everythingg we discussed was ultimately addressed when their representative came to my house the day after my call! Their representative was able to address the issues I had originally listed with Shannon and succeeded on all counts in very short order. The fee for the work was very, very reasonable. I I would not hesitate to suggest Empire overhead doors to anyone who has issues concerning there garage doors or purchasing new doors.

Excellent through out the process - Vanessa worked well with us to provide the features and appearance that we wanted at a reasonable price. Installation was perfect. Thank you!

From their timely and competitive free estimate to their great workmanship. I will always recommend Empire and they will always get my business. They are so courteous on the phone. Shannon is a sweetheart.

We have been using Empire for years! They are a small local company that are very knowledgeable , polite and courteous. We had a few problems with our door closing and needed new sensors and they did a great job!! Owner is very honest and great to work with, very happy with the service provided and now services my family and extended family. Highly recommended!

I had an amazing experience with empire overhead doors, I highly recommend them. They are a small local company with excellent attention to detail and friendly service which made the overall situation so much easier for me. Kudos and many thanks to them, I highly recommend their services!