Reviews for Empire Overhead Doors

The technician was prompt, efficient, and friendly. He answered my questions and quickly resolved the issue with my garage door. Highly recommend.

18 year old chain drive gave out so replaced it with super quiet belt drive. All done within an hour with friendly knowledgeable service person. Definitely would use again.

Empire Overhead Doors came out the same day to replace my broken springs. The service was quick, professional, and the technician was great to work with. The price was in line with other estimates—still expensive, but that’s just the nature of the repair, not their fault. I really appreciated their speed and professionalism. I wouldn’t hesitate to use them again or recommend them to anyone needing garage door service.

Empires technician did an excellent job repairing the damage to my garage door caused by me hitting it with my tractor. Great job, very satisfied. Thanks

We are so happy to have connected with Empire Overhead Doors! Everyone is just so lovely, our technician was fantastic, taking time and giving attention to our doors to get them working smoothly!

Recently I had a garage door that was leaning to the left. The garage door opener would not stay down on occasion. A contractor friend recommended Empire. I called made an appointment. The appointment was only 5 days out. The technician showed up diagnosed the problem in 5 minutes. I agreed to estimate and he was done within an hour with new cables and adjustments. Technician was very professional and neat. Price was very very fair. I will never call another overhead door company Empire put a sticker next to my inside button that’s the only number I will ever need.

I highly recommend this company for repairs. During Feb 2025 cold spells our door would close but immediately reopen - sometimes we had to leave it up 6 or more inches. We called for repair and the receptionist suggested we try a 'home remedy' first - we did (a simple cleansing of the sensors!) and it worked. I called back to thank her but also request a full inspection. The appointment was made and Mike showed up On time. He analyzed the problem and temporarily fixed it and alerted us to their contract with a lot benefits. I called and scheduled a new motor and rollers, remotes etc under the contract offered. Very efficiently scheduled and James arrived and what a difference! What nice, knowledgeable, and competent technicians, Mike and James. New technology, very quiet motor . End result -this company will be 'ours' without any hesitation ! Expertise, products and customer service - You can't go wrong with them!

Excellent service and installation. We are very happy with the sales and communication from Empire Overhead Doors

A real pleasure to deal with this company. I was pleased with the patience and concern that I received with everyone I dealt with…from Sam on the phone to Scott for evaluation and then to James for installation. Prompt,courteous,knowledgeable service!

A Spring broke on my existing garage door. The service technician arrived right on time, reviewed my current garage door setup in detail, then reviewed with me what needed to be done. He was able to replace the spring and cable very fast and my garage door is working again.

Incredible service right on down to the promptness in both scheduling and arriving. Was very communicative and had our door fixed and operating super fast. Will use again for all future garage door needs and will recommend to all friends and family

Writing this to thank you for quickly scheduling James and Mike. I was heading for the gym on Thursday when a spring broke and I couldn't lift the door manually. James arrived the same afternoon and got the door opened so that I could pull out and use my car for important medical reasons. He gave me a quote, with options, on the spot, and we settled on replacing all the springs and cables on two garage doors installed in 2002. Today, Mike arrived on time and did the work. Only after he was gone, I realized that he had taken the time to clean all of the windows, including a low-level "doggie" window. I'm really impressed with the work of James and Mike, and hope you realize what a positive image they both provide for Empire!

My Garage door was broken and the motor on the opener died all at once. I called Empire and they were especially friendly and helpful. Someone was sent immediately to manually close the door and fully explain to me what I needed to have done. He was very honest and did not pressure me to purchase anything I didn’t need or try to up grade what I had. The customer service is excellent and the installation was perfect and very reasonable. I highly recommend this company. I am so glad I chose Empire !!!

Very professional, right on time quick estimate and completed in time allotted. Great work, fixed the problem and now it like I have a new garage door. Ask for Mike.

My entire experience with Empire Overhead Doors was excellent from the beginning quote, to the installation. Every person I interacted with were professional and knowledgeable. I highly recommend them to everyone and anyone looking for an overhead door or automatic opener. Well done.

Fantastic total garage door remove & installing experience. All work was done with a high level of skill and I noted continuous quality verifications along the whole installation process. This Technician was a very capable craftsman and additionally was a nice & kind person. We had a great exchange on both work and personal conversation levels. The door came out perfect & really enhances our home & garage function as well as a new beautiful appearance. We HIGHLY Recommend the Empire Overhead Door company to replace or repair your garage doors. Best Value in this Market By Far!

Our garage door was opening and closing on its own. Often stuck part way. Side springs were old and possibly dangerous should they snap. Old wood door was rotting around the edges, the metal handle on the manual lock broke off in the estimator's hands, requiring stitches and he refused to go for help until he completed his task. Talk about dedication! After much discussion of the options from quick fixes to complete replacement and no sales pressure, I went with his suggestions and replaced it all. When the parts came in they installed it in a few hours. Now very quiet and working perfectly.

Empire fixed my garage door quickly and professionally. I would not hesitate to call on them again.

I recommend Empire Overhead Doors, LLC based my experience with their excellent service which was prompt and professional. My door was not moving and they fit me in and got it working that day. The parts on the door were in bad shape and needed replacement. A staff member Mike came and installed new parts and I now have the quietest overhead door I've ever had which works perfectly. Judy

Everyone in this company was truly amazing to work with! When the motor on my door stopped working I called them to ask if they could replace it as it is a large commercial door. They quoted the job, explained all of my options, answered all of my questions and quickly had the door working again. All of the employees were professional and helpful. 5 stars are not enough!

Easy to make an appointment the technician was great , very friendly, had our door quickly installed.

Great Service, Very professional. Good Value.

Super quick with providing a quote, and installation! Super friendly and easy to work with. They even sealed all around the inside of the door which we weren't expecting because it's just a work storage garage. They got it done in one day and were Super clean!