Job completed for Andy

Completion date: November 5, 2026

Location: Rotterdam, NY

Solutions provided:

 When Andy in Rotterdam, NY called Empire Overhead Doors because his garage door springs had broken, we were out first thing the next day. We started with a complete safety inspection of the entire door system to make sure we caught every worn part, not just the obvious one. After going over his options, Andy chose to replace the extension springs, safety cables and extension cables, and to upgrade to premium rollers. As you can see in the photos, the old spring had snapped, and the new spring is installed with a safety cable running through it. That cable keeps the spring contained if it ever breaks, protecting your family and your car. The premium rollers give Andy a smoother, quieter door, and the whole repair is backed by our extended warranty for long-term peace of mind. If your garage door springs broke in Rotterdam, Schenectady, Guilderland or anywhere in the Capital Region, call Empire Overhead Doors for fast, reliable service!

Team members on this project:

Todd C

Photos & Videos:

An extension spring on Andy’s garage door in Rotterdam, NY, with the safety cable running through its center. If a spring snaps, that cable keeps it from whipping loose and causing damage or injury.
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An extension spring on Andy’s garage door in Rotterdam, NY, with the safety cable running through its center. If a spring snaps, that cable keeps it from whipping loose and causing damage or injury.
The broken end of Andy’s extension spring, which snapped and left his garage door out of service until our next-day repair.
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The broken end of Andy’s extension spring, which snapped and left his garage door out of service until our next-day repair.

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