Job completed for Jessica

Completion date: November 4, 2026

Location: Rotterdam, NY

Solutions provided:

Jessica in Rotterdam called Empire Overhead Doors because she needed a new bottom seal on her garage door. During our inspection, our technician found bigger problems: the door had no safety cables, the pulleys were worn out, and the extension springs were mismatched, which puts uneven tension on the door and causes extra wear on the whole system. Without safety cables, a broken extension spring can whip loose and cause serious injury or damage. We walked Jessica through her repair options, and she chose to have everything fixed. Because our trucks are fully stocked, we were able to complete the job the same day: we installed a matched pair of extension springs, replaced the bad pulleys, added new safety cables, and put on the new bottom seal, leaving her door safe, balanced and sealed against the weather. If you’re in Rotterdam, Schenectady, Guilderland, or anywhere in the Capital Region and need garage door spring repair or same-day service, call Empire Overhead Doors today.

Team members on this project:

Todd C

Photos & Videos:

New Extension Spring, Safety cable, and pulley
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New Extension Spring, Safety cable, and pulley
A new vinyl weather seal now runs the full length of the door frame, closing the gaps and keeping out drafts, rain and critters.
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A new vinyl weather seal now runs the full length of the door frame, closing the gaps and keeping out drafts, rain and critters.
 The old side weather seal on this Rotterdam garage door was worn, torn and chewed up at the bottom, leaving gaps that let in cold air, water, leaves and pests.
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The old side weather seal on this Rotterdam garage door was worn, torn and chewed up at the bottom, leaving gaps that let in cold air, water, leaves and pests.

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