Job completed for Joe

Completion date: September 23, 2026

Location: Ballston Lake, NY

Solutions provided:

When Joe in Ballston Lake, NY called us because his garage door cable was coming off the drum and the door had shifted outside the opening and was stuck open, we got right out to take care of it. As you can see in the photos, the cable had wrapped around the shaft and the door had buckled out of the track; a serious safety situation that needed immediate attention. Our technician straightened the door back into the opening, got the cables back on the drums, and had everything operating safely again the same day. A door stuck open and off track is not only inconvenient, it's a security and safety risk you don't want to leave overnight. Because our trucks are fully stocked we were able to handle everything on the spot with no second trip needed. If your garage door cable has come off the drum, your door is off track, or your door is stuck open in Ballston Lake, NY or the Capital Region, call us today for fast same day garage door repair!

Team members on this project:

Todd C

Photos & Videos:

Cable back on the drum and the door operating safely again; Ballston Lake, NY. Even a worn drum can be addressed quickly when you call the right team. Same day service, done right!
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Cable back on the drum and the door operating safely again; Ballston Lake, NY. Even a worn drum can be addressed quickly when you call the right team. Same day service, done right!
Cable wrapped around the shaft; you can see exactly why the door came off track and stopped working safely.
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Cable wrapped around the shaft; you can see exactly why the door came off track and stopped working safely.
Garage Door Back on track and cables back on.
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Garage Door Back on track and cables back on.
The door from the outside; stuck open and out of alignment in Ballston Lake, NY. Not something you want to leave unsecured!
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The door from the outside; stuck open and out of alignment in Ballston Lake, NY. Not something you want to leave unsecured!

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