Job completed for Emily

Emily in Albany, NY called us after her garage door spring broke overnight, leaving her car stuck inside the garage. When we got out to assess the door, it was clear a spring replacement alone wouldn't solve the bigger picture; the door was aging, the panels were cracking, and any repair at that point would have been a temporary fix at best. We walked her through all her options honestly and let her make the call. Emily decided a new door made the most sense for her; she's planning to stay in her home long-term and wanted something reliable and backed by a warranty. We had the new door installed within a couple of days and she couldn't be happier with the result.